Loading...
FAQs2017-11-26T14:25:10-05:00
What are your working hours?2024-01-22T07:52:10-05:00

I have a full-time career in content and freelance in my spare time. I’m generally available Monday – Thursdays from 5pm – 10pm and Saturdays 9am – 3pm, but I am flexible. The rest of the time you can find me enjoying time with friends and family!

While I absolutely love the work I do here, I limit my workload to just a handful of clients each month to ensure deadlines are met and quality work is being produced. I appreciate your understanding and patience.

How do you handle payment?2024-01-22T09:50:54-05:00

I understand that this is a big investment and am more than happy to offer multiple payment options:

Flat Rates:
Large or repeating projects are typically quoted as flat rates, with a clearly defined scope, deliverables and terms, agreed upon prior to project start. This way you know exactly what the project will cost you. If work exceeds the defined scope, you’ll be notified and standard hourly rates will be charged.

Hourly Rates:
Work that is considered updates or revisions to previous projects, or projects which are difficult to estimate the number of hours that will be necessary are charged hourly. Projects that are to be billed hourly will receive a quoted estimate of the number of hours the job will take. If this estimate changes throughout the project, you’ll be notified before work proceeds.

Payment Options:
An upfront deposit of 50% (based on the quotation amount) is required for the first project with all New Clients, with remainder due upon final invoice at completion of project. 

Preferred Clients requiring long term and ongoing design work will be placed on a monthly invoice cycle, which will allow you to skip the quotation/deposit phase. 

Deposits and payments may be made in a number of ways: Company or Certified Cheque, Bank or Wire Transfer, Money Order or Bank Draft. 

How long does the process take?2024-01-22T08:00:24-05:00

I only take on a handful of clients per month to ensure you receive my best attention and of course, a quick turn-around. The length of time for each project really depends on the extent of work being done, but if you have specific project deadlines, just let me know and I’ll do my best to accommodate. Once a project has been briefed, I’ll always provide you with a detailed contract, including estimated project timelines.

Go to Top